Hướng dẫn sử dụng máy in đa chức năng Canon imageCLASS MF4890dw/MF4870dn/MF4820d/MF4750/MF4720w e-Manual (tiếng Anh) P1

Phần 1 : Bảng mã lỗi máy in Canon imageCLASS MF4890dw/MF4870dn/MF4820d/MF4750/MF4720w và cách xử lý 

Error Codes

0880-0EA

An error code is a 3-digit code recorded in the error log when an error occurs.

You can view the code in the following reports and log:

Error Codes

Error send report Error receive report Job history displayed on the System Status screen

For details about on the reports, refer to the following:

"Printing the Report Automatically (MF4890dw/MF4870dn/MF4750 Only)"

Error code definitions and corrective actions appear below.

#001 #003 #005 #012 #018

#022 #037 #099 #995

#001

Problem	A document jam has occurred.
Action	Remove the jammed document.

#003

Problem	A high volume of data is causing the transmission to take a very long time.
Action 1	Reduce the scanning resolution, and try to send the document again.
Action 2	Reduce the scanning resolution or ask the sender to divide the document before sending it again.

#005

Problem 1	A fax recipient did not respond within 35 seconds.
Action	Repeat the sending procedure from the beginning. Additionally, ask the recipient to check the fax machine. When making an overseas call, add a pause to the fax number.
Problem 2	The recipient may not be a Super G3 fax machine.
Action	Ask the recipient what type of fax machine is being used, and then send the document to a Super G3 fax machine. If the recipient does not have a Super G3 fax machine, send the document again using a communication mode that is compatible with the recipient's fax machine.

#012

Problem	The recipient's machine has run out of paper.
Action	Ask the recipient to ensure that paper is loaded in the machine.

#018

Problem 1	Redialing was not able to obtain any response. The line may be busy or disconnected.
Action	Wait a moment, and then try again. If you are still unable to send the document, ask the recipient to verify that the fax machine is ready to receive a fax. If the line is busy, wait a few moments, and try to send the document again.
Problem 2	You cannot send a fax because the line is busy or disconnected.
Action	Verify that the recipient's machine is ready to receive a fax, and then try again.
Problem 3	The settings configured on the recipient's machine may not incompatible with yours.
Action	Verify that the recipient's machine is ready to receive a fax, and then try again.
Problem 4	No pause was added to the fax number when attempting an international fax transmission.
Action	Add a pause after the country code or in front of the fax number, and then redial the number.If you want to send the document to a recipient that is registered under a one-touch key, change the settings for international sending in the detailed setting screen.

#022

Problem	Sending faxes from a computer is restricted.
Action	The restriction needs to be canceled. Contact your administrator for more information. "Restricting Fax Sending from a Computer"

#037

Problem 1	The machine's memory is full.
Action	Print, send, or delete any documents stored in the memory.
Problem 2	The data size exceeds the machine's available memory.
Action	Reduce the data resolution or change the file format to reduce the data size.

#099

Problem	A user canceled a job that is processing to be sent or received.
Action	Try to send or receive the document again.

#995

Problem	A document waiting to be sent or received has been canceled by a user.
Action	Try to send or receive the document again. Theo : Trung tâm vật tư linh kiện máy in, mực in chính hãng tại Việt Nam

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